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Huskee USA Knowledge Centre 

<p>Do you want to start Swapping and earning HuskeeSwap loyalty at your favourite local cafe? Awesome! We want to help you and grow the HuskeeSwap network so you have even more opportunities to choose-to-reuse! You can sign up for HuskeeSwap here and if you have any questions, get in touch us with us at 
swap@huskee.co</p><p>&#xA0;</p>

You can sign up to HuskeeSwap with a few simple steps!

I can't find a location near me! How can I onboard a cafe?

HuskeeSwap App

PFAS testing for Huskee Products

Why do Huskee Products contain plastic?

How do I access my purchase invoice?

How secure are HuskeeCup Lids?

What colours is HuskeeCup available in?

Is HuskeeCup recyclable?

Is HuskeeCup BPA free?

Is HuskeeCup reusable?

Is HuskeeCup dishwasher friendly?

Is HuskeeCup microwave safe?

What is the HuskeeOriginal Range?

How do I dispose of a HuskeeCup at the end of its life?

How do HuskeeCups come packaged?

What is the environmental measure of using HuskeeCups over other materials?

What are HuskeeCup's Dimensions?

What's the best way to clean and care for HuskeeCups?

Are there any hazardous materials or chemicals in the composition of HuskeeCup?

Does HuskeeCup affect flavour?

What other food and drink can I use my HuskeeCup for?

What are HuskeeCup's thermal properties and is HuskeeCup hot to hold?

What is HuskeeCup made from?

Does HuskeeCup fit in my car cupholder?

Where are HuskeeCups made?

HuskeeCup

What is HuskeeRenew?

Is HuskeeRenew recyclable?

Why do we use Tritan co-polyesters in our products?

What else is Tritan plastics used in - I am still unsure?

Does Tritan Renew 50 contain post-consumer plastic?

Is HuskeeRenew dishwasher safe?

Can I purchase just the HuskeeRenew Cups (without the saucer)?

Can HuskeeRenew be swapped in HuskeeSwap?

Why did we add HuskeeRenew to our product range?

HuskeeRenew

Is the Stopper Lid eligible for HuskeeLoop?

How does the Stopper Lid work?

Is the Stopper Lid spill-proof?

How do I assemble/disassemble my Stopper Lid?

Is the Stopper Lid compatible with my HuskeeCup?

Stopper Lid

Product Information

What project do you support for carbon-neutral shipping?

What do I do if my parcel is lost, stolen, or damaged during transit?

Is my shipment carbon-neutral?

Where is my order shipped from?

Which postal service do you use?

Can I add items to my order after placing it?

I am having issues placing my order on my mobile phone? What can I do?

Can I pay extra for express shipping?

What happens if my HuskeeCups get lost in transit?

Will I get a tracking code?

Can I add special shipping instructions?

What countries do you ship to?

Shipping and Delivery

Do you have bulk discount rates?

How do I register for a wholesale account?

Do you offer custom branding for HuskeeCup?

I made an error with my delivery address. How can I fix it?

Does HuskeeCup fit underneath a group head?

I need help with my online order. Who can I contact?

How can I wholesale HuskeeCup?

What are HuskeeCup's wholesale prices?

How do I update my account information?

I want to cancel my order. What do I do?

How do I reset my login/password?

How much does shipping cost for wholesale orders?

Huskee Wholesale

Do customers have to be HuskeeSwap members to swap?

What if a customer brings back a damaged cup or lid?

Why should my cafe join HuskeeSwap?

Do I need to give the customer back the same HuskeeCup (colour/size) that they checked in?

What if a customer wants to keep their own lid?

How can I be a part of HuskeeSwap?

How many cups do I need?

What is HuskeeSwap?

When Does HuskeeSwap Go Live?

How can I find a HuskeeSwap location?

HuskeeSwap

How does the borrow feature work?

How do set up my business on the app?

How do I remove my credit card details?

How can I update my credit card details?

How are my 'carbon eq. saved' calculated?

Why do we take a $21 deposit when borrowing a HuskeeCup?

How do I use the HuskeeSwap app?

What is the HuskeeLoop Program?

How do I dispose of my HuskeeCup?

What are the Dog Bowl Dimensions?

What is the Dog Bowl made from?

What does End-of-Life Cups refer to?

How many ml do the Dog Bowls hold?

How does Huskee source the material for the Dog Bowls?

How are the Dog Bowls made?

What colours are the Dog Bowls available in?

How many HuskeeCups are used to make a Dog Bowl?

Are there any other products that will be made with 100% HuskeeCups?

Dog Bowl

HuskeeLoop

How do I return my order?

What do I do if I've received a faulty item?

Returns & Exchanges

Lid slipping off

Removing lipstick from HuskeeCups

Troubleshooting

How do I send end-of-life cups back for recycling?

What is B Corp and why did you become certified?

I have a press/media opportunity

I would love to work at Huskee. How do I get in touch?

How are the figures calculated?

Why have we made the Impact Calculator?

Impact Calculator

Other

I can't find a location near me! How can I onboard a cafe?Updated 8 months ago